European Import Specialits | Frequently asked questions

Can you wait while your automobile is serviced?

Yes, of course. Generally, we encourage our customers to arrive at the beginning of the workday, but we understand that your schedule doesn't always permit an early arrival. For those times we offer a customer lounge that includes wireless internet, television and refreshments. Please let us know when you make an appointment if you prefer to wait.

Transportation drop offs

If a family member, friend, or a co-worker is unavailable to assist you when you are leaving your car, Enterprise Rent -A-Car is always available. Many of our customers prefer Uber or Lyft.

How often should you change your oil?

Frequent oil services help maintain the longevity of your car. It also allows our technicians to check your car over for safe operation and to alert you of any repairs you made need in the future.

We recommend automobiles that use synthetic oil to have it changed every 5000 miles.

We recommend automobiles that use non-synthetic oil to have it changed every 3000 miles.

Are extended warranties worth purchasing?

The answer is yes and no. When and if you purchase an extended warranty make sure you read all the fine print and understand what is actually covered. A lower level, less expensive coverage policy may not cover very much when you really need it. If you purchase an extended warranty BEFORE your manufacturer’s warranty expires you will be able to get better coverage at a lower price. Shop around. Make sure you are purchasing an extended warranty from a reputable company.

What to do before you purchase a used automobile

The most important task you can do before purchasing a used automobile is to have it inspected by a qualified technician. You've heard the phrase "You can’t judge a book by its cover". Almost any automobile can look nice with a fresh wash and wax. It’s important to make sure that mechanically, the car is safe and sound.

We perform a pre-purchase inspection that will help with peace of mind. Our inspection will give you a more in-depth insight on the car in addition to a CarFax Report. A CarFax Report will inform you about the car based on stats compiled from insurance companies and new car warranty. It does not keep track of all maintenance performed on the vehicle or any body work that may have not been reported to an insurance company.

We will perform a complete evaluation on the condition of the vehicle. We will test drive the vehicle. We will check for any signs of body damage or repair. We will check the undercarriage and the engine for any needed repairs or signs of future needed repairs that could also help with negotiation of the purchase price of the car. We will also retrieve any fault codes that may be in the system that may or may not be causing a check engine light. In addition, we will prepare an itemized list of any needed repairs including estimated costs to assist you with your purchase.

FREQUENTLY ASKED QUESTIONS AND ANSWERS